Our Safe-Packing Policy

Doing It Right Could Make All The Difference.

Improper packaging puts your goods, package handlers and other shipments at risk. Drivers have the right to refuse packing described below in order to maintain the integrity of the service being provided.


Damaged boxes
No ripped, crushed or damaged boxes.

Wet boxes
No wet, soft or water-damaged boxes.

Unsuitable packaging
No heavy items in weak and unsuitable boxes. Each box must be of sufficient strength and quality. If necessary, use strapping to strengthen your box but do not solely rely on it.

Over 150lb (70kg)
Boxes heavier than 150lb (70 kg) must be palletized or crated and have the proper labeling affixed.

How to prepare stronger boxes


Loose items
Everything placed on the pallet must be properly attached with strapping and/or wrapping to form a single, inseparable unit.

Poor-quality pallets
No poor-quality, weak or damaged pallets.

Overhanging contents
Items must not extend beyond the dimensions of the pallet as this can cause damage to your goods and other cargo.

How to prepare the perfect pallets

Irregular items

Sharp edges
Do not leave any sharp items or edges exposed. Pad all edges, corners to prevent injuries.

Pad and cover any item that could break or puncture the box as it may cause injury or damage to other cargo.

How to prepare irregular items

Shipments containing dangerous goods must be fully compliant with IATA and ADR regulations. If you are not sure if what you are shipping is classified as dangerous goods, please contact us.


Get more detailed tips on packing boxes, pallets, and irregularly-shaped items.